Welcome to the web site of the Transit Effectiveness Project (TEP) — a partnership between the Municipal Transportation Agency (SFMTA) and San Francisco Controller’s Office to increase the effectiveness of the City’s Muni transit system.

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Nathaniel P. Ford, Sr.
SFMTA Executive Director/Chief Executive Officer

Residents and visitors of this world-class city deserve a world-class transit system. We are undertaking the TEP with the aim of adjusting service to reflect the current and future needs of San Francisco’s transit riders. The TEP is a long-term commitment to implement changes that will improve the overall performance and financial stability of the SFMTA. The public, community stakeholders, policy makers, union leaders and SFMTA employees are all critical to successful implementation. By acting on the insights and recommendations of the TEP, I believe we can raise Muni to a higher level of performance and make transit more reliable.

Rev. Dr. James McCray, Jr.
Chairman, SFMTA Board

The SFMTA and your elected officials are currently engaged in an 18-month process aimed at improving the quality of transportation for San Francisco’s residents. We are taking a fresh and innovative look at how people travel - to get from home to work, school or recreation. As a result of this analysis, we will provide a more efficient service to get all Muni riding citizens to the important destinations around the city. Please take the time to give your input into this process as we remake our already good transportation system into one that meets the needs of riders throughout the City. The aim is to build a better transit system for the 21st Century.

Ed Harrington
City Controller

The Controller’s Office is pleased to be partnering with the SFMTA in the first comprehensive review of the Muni system in over 25 years. The TEP is generating an unprecedented level of performance and financial data to understand Muni’s service and operations challenges and help us determine what can be done in both the short- and long-term to enhance service and allocate resources where they are most needed. Through more precise service planning and budgeting tools, the TEP will leave a critical legacy to help the City make more informed decisions about how best to improve our transit system.

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April 2008

Help Us Transform Your Muni System

To help us shape the TEP’s draft proposals to make Muni into a transit system that works for you, we’ve scheduled 11 community meetings throughout San Francisco. With your help, a revitalized Muni system will not only benefit current customers, but will improve mobility for everyone who lives, works in or visits San Francisco. A complete schedule of upcoming meetings is posted under Meetings.

TEP Proposals Available

The TEP’s preliminary service and route proposals are now available for public review. The proposals aim to transform Muni so people can get where they want to go quickly, reliably, and safely. The draft proposals and related materials are posted under Available Documents.

Muni Ridership Data Now Online

The TEP is pleased to announce that ridership data for each weekday service bus and rail line is now available online at www.sfmta.com/tepdata. From October 2006 to June 2007, the SFMTA captured a tremendous amount of information on its bus and rail lines, including exactly where customers are boarding vehicles and how many people are riding the system throughout the day.

Track the Process

TEP Citizen Advisory Committee (CAC) meetings are open to the public and are held on the second Thursday of the month from 5 to 7 pm at One South Van Ness, Room 3074. Visit Meetings for more information.

Interested neighborhood or community groups can request a TEP project briefing at any time, and our team can provide content for organization newsletters, list servs or other publications by request. Please contact info@sftep.com to request a briefing or newsletter article.

Updated April, 2008